ABOUT ME
I am an IT professional based in Helsinki, specializing in modern workplace technology, endpoint management, and internal IT development. I currently work as an Information Technology Specialist at Kultakiertue, where I support and continuously improve a modern Apple and Google IT environment in a fast-growing organization.
My work combines hands-on IT operations with long-term development. I manage device lifecycles, support end users, improve internal processes, maintain technical documentation, and help build secure, scalable, and user-friendly IT practices that support business growth.
I hold a Bachelor’s degree in Business Information Technology and I am currently pursuing a Master of Science in Computer Science at the University of Jyväskylä. My academic focus includes software and telecommunications engineering, smart IoT systems, and AI-driven automation.
I am passionate about building practical, secure, and scalable digital environments where technology supports both people and business effectively. I value clear processes, continuous improvement, and solutions that combine reliability, usability, and long-term impact.
Let’s connect and build something great together.
EXPERIENCE
2026 - Present
Information Technology Specialist
Kultakiertue Oy, Helsinki
Support and continuously develop a modern Apple and Google IT environment in a fast-growing organisation, ensuring secure, scalable, and user-friendly operations.
Manage the full endpoint lifecycle, including device provisioning, onboarding, maintenance, troubleshooting, and decommissioning.
Provide high-quality remote and on-site IT support, resolving technical issues efficiently and helping maintain business continuity.
Improve internal IT processes, documentation, and operational practices to increase consistency, usability, and long-term efficiency.
Contribute to secure and scalable IT operations by supporting identity, device management, and modern workplace technologies aligned with business growth.
2025 - 2026
L2 Onsite EUC & IT Systems Engineer
Roche Oy (via Infosys), Espoo
Provided end-to-end on-site EUC and IT systems support for ~170 users across Roche Pharma and Roche Diagnostics in a GxP-regulated, ISO 27001–compliant enterprise environment.
Managed device lifecycle operations, including Zero-Touch provisioning (Windows Autopilot / ZTUx), Joiner–Mover–Leaver processes, and secure asset governance.
Administered and supported Microsoft Intune, Ivanti (MobileIron), Google Workspace, and cross-platform environments (Windows 11, macOS, iOS).
Ensured endpoint security and compliance, including BitLocker enforcement, BIOS security, XDR monitoring, and access governance.
Acted as the primary on-site escalation point, resolving complex incidents beyond global Service Desk capabilities while maintaining high user satisfaction.
2023 - 2025
IT Support Specialist
Vetonaula Oy, Espoo
- Provided technical support to 200+ clients, specializing in Microsoft 365 solutions.
- Troubleshot and resolved complex IT issues related to networks, cloud, and security.
- Obtained Microsoft 365 Fundamentals Certification to deepen cloud expertise.
2022 - 2023
Production Process Worker
Okmetic Oy, Vantaa
- Ensured high-precision quality control for Silicon-On-Insulator wafers.
- Developed technical expertise in operating advanced production machinery.
2018 - 2019
IT Trainee
Teatime Research Oy, Helsinki
- Worked on VR & AR software/hardware testing to improve usability.
- Created 3D models with Blender and produced video content using Adobe Premiere Pro.
EDUCATION
2025 - 2026 (Expected)
Master’s Degree in Computer Science
University of Jyväskylä
- Specialization: Smart IoT Systems & Software Engineering.
- Advanced coursework in IoT, cloud computing, and telecommunications.
2022 - 2024
Bachelor's in Business Information Technology
Laurea University of Applied Sciences
- Focus on Digital Services, Software Development, AI, and Cloud Computing.
- Thesis: The Impact of Microsoft Teams on Modern Business Operations.
2016 - 2019
Vocational Qualification in ICT
Helsinki Business College
- Specialization: Game Development & Interactive Media.
- Learned C#, Unity, and 3D modeling for game mechanics.
SKILLS
92%
🍎 Apple Ecosystem & Device Management
Mac, iPhone, and Apple-focused workplace support, device lifecycle management, and daily administration in a modern business environment.
91%
☁️ Google Workspace Administration
User management, access control, collaboration tools, and day-to-day administration in a Google-centered workplace.
90%
📱 Endpoint Management & MDM
Provisioning, configuration, maintenance, troubleshooting, and lifecycle management of modern workplace devices.
89%
🛠️ IT Operations & End-User Support
Remote and on-site IT support, incident resolution, and maintaining smooth daily operations for business users.
88%
⚙️ IT Process Development & Documentation
Improving internal workflows, maintaining technical documentation, and building scalable operational practices.
86%
🔐 Security-Conscious IT Administration
Access management, device security, operational reliability, and secure day-to-day IT practices.
85%
🤝 Stakeholder Collaboration & Business IT
Working with internal teams, understanding business needs, and aligning IT services with organizational growth.
84%
💻 Software Development & Automation
Python, JavaScript, internal tooling, workflow automation, and practical development supporting IT and business efficiency.
83%
📊 Data Analytics & Reporting
SQL, reporting, structured analysis, and turning operational data into useful business and IT insights.
82%
🤖 AI, Intelligent Systems & Emerging Technologies
AI-driven automation, smart systems thinking, and practical interest in scalable intelligent digital environments.